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MODERATE RISK

Fathom

US-West (AWS) ·Operations
OVERALL RISK SCORE 65/100
SOC 2Not Certified
GDPRNot Certified
Trains on User DataYES — HIGH RISK
Enterprise TierAvailable
Data Retention90 Days
Data ResidencyUS-West (AWS)

Risk Summary

AI notetaker with focus on sales calls. Stores call recordings, transcripts, and CRM data. No SOC 2. Integrates deeply with Salesforce and HubSpot.

Technical Briefing

Fathom records and transcribes video calls, then syncs notes and CRM data to Salesforce/HubSpot.. The deep CRM integration means Fathom has read/write access to customer relationship data.